Trezor® Hardware Wallet — Offline Security for Your Crypto

Protect your private keys with a dedicated hardware device. Trezor® offers air-gapped signing, a compact secure element, and the Trezor Suite App for managing assets safely. This guide covers setup, connection helpers, login troubleshooting, and account recovery processes.

Trezor® Secure

What is a Trezor® Hardware Wallet?

The Trezor® Hardware Wallet is a physical device that keeps your cryptocurrency private keys offline and signs transactions within the device itself. Unlike custodial solutions, with a hardware wallet you retain full control — the seed and private keys never leave the device. Pair your Trezor® with the Trezor Suite App for portfolio management, fiat conversions, and firmware updates.

1

Secure setup

Begin at trezor.io/start. Follow on-screen prompts to generate a recovery seed (12–24 words) and set a PIN. Store the seed offline — it’s the only way to recover funds.

2

Trezor Suite & Bridge

Download the Trezor Suite App for desktop/web and install Trezor Bridge when prompted. Bridge enables browser-to-device communication for supported browsers.

Tip: Use a data-capable USB cable and avoid public computers during setup. Always verify URLs (trezor.io/*) to avoid phishing.

Troubleshooting & Common Login Issues

Frequently searched problems include Trezor Login not working, Unable to login Trezor, Error Connecting Trezor Account, and Trezor Suite App not Working. Typical fixes:

  • Reinstall or update Trezor Bridge Download.
  • Try another USB port or cable; confirm device firmware prompts and PIN entry.
  • Restart Trezor Suite and check OS permissions for USB devices.
  • If prompts fail, test on another computer before assuming device fault.

Account Recovery & 2FA

If you lose access, use your recovery seed to restore your wallet on a new Trezor® device — this is Trezor Account Recovery. Trezor® itself does not hold or reset 2FA for external services; if you used Trezor for 2FA keys, follow the related service’s recovery flow for Trezor 2fa reset.

FAQs

How do I start with my Trezor®?+

Go to trezor.io/start, download Trezor Suite, and follow the guided initialization to create PIN and seed.

Why won’t my Trezor® connect to Suite?+

Install Bridge, try a different cable/port, and ensure firmware prompts are accepted on the device. See Trezor Help Center.

Can I recover without seed?+

No — the recovery seed is the sole method to restore wallets. Keep it offline and secure.

What to do if Suite says “Can’t verify wallet”?+

Update Suite and firmware, reinstall Bridge, and test on another machine. Contact Trezor Help Center if unresolved.

Does Trezor® store my seed?+

No. Seeds are shown only during setup and are never transmitted to Trezor servers.